METHODOLOGY · MMXXVI

The
Process.

Five phases. Human instinct and AI-accelerated at every step — from the first interview to the last A/B test.

ON AI & DESIGN

AI doesn't replace the designer. It removes the ceiling on how much ground the designer can cover.

I use AI as a thinking partner, not a shortcut. The research still has to be real. The synthesis still requires judgment. The concepts still have to be stress-tested with actual humans.


What AI changes is the leverage. Where I used to explore three concepts, I now explore ten. Where synthesis took a week, it takes a day. That speed goes back into the work — more iterations, tighter testing, better outcomes.

Phase by Phase

In Detail

01

discover

What's actually happening?

Before touching Figma, I need to understand the real landscape — what users do, what competitors do, and what the current product does (or fails to do). This is where assumptions get stress-tested against reality. User interviews, competitive teardowns, heuristic reviews, and analytics audits all feed into a single goal: uncover the truth about the problem before we commit to a solution.

Methods

  • User interviews

  • Competitive analysis

  • Heuristic evaluation

  • Analytics audit

  • Stakeholder alignment

AI Acceleration

Claude

interview script generation & transcript synthesis

ChatGPT

competitive landscape briefing

FullStory AI

behavioral pattern detection

Dovetail

automated research tagging

02

Define

What problem is worth solving?

A problem statement sharp enough to reject ideas is worth more than a hundred concepts.

Research is raw material. Definition is the work of turning it into direction. I synthesize interviews into personas that actually capture how people think — not just demographics. I map journeys to find where the experience breaks down. I write problem statements sharp enough that the team can test ideas against them. And I set success metrics before we design anything, so we're not inventing reasons it worked after the fact.

Methods

  • Persona development

  • Journey mapping

  • Problem framing

  • Success metrics

  • Design principles

AI Acceleration

Claude

qualitative insight synthesis from transcripts

Notion AI

synthesis documentation

Dovetail AI

cross-session pattern recognition

Miro AI

affinity mapping acceleration

03

Ideate

What could this look like?

The best idea usually isn't the first one. AI lets me find it faster.

This is the phase most designers rush and most stakeholders want to skip. I don't. Wide exploration before narrow commitment is what separates good solutions from obvious ones. I run design sprints to pressure-test ideas in days instead of months. I prototype interface metaphors — five or six competing directions — and stress-test them with real users before we decide which one to build. AI has fundamentally changed the ceiling here: I can explore ten times more territory in the same window.

Methods

  • Design sprints

  • Concept sketching

  • Interface metaphors

  • Lo-fi prototyping

  • Concept reviews

AI Acceleration

Midjourney

visual territory & mood exploration

Claude

concept stress-testing & devil's advocate

ChatGPT

divergent ideation partner

Dovetail

Runway ML

04

Build

Make it real, make it right.

Design moves in two tracks: UX enablers that run ahead of development so engineers have tested, scoped wireframes to write acceptance criteria against — and high-fidelity UI that follows one iteration behind. This rhythm eliminates the crunch where design and dev collide. Every component traces back to the design system. Every state is accounted for. Every spec is documented. I use AI to accelerate the mechanical parts so I can stay focused on the decisions that actually require taste.

Methods

  • UX enablers / wireframes

  • Hi-fidelity UI

  • Design systems

  • Component documentation

  • Dev handoff & QA

AI Acceleration

Cursor

component code generation from Figma

Figma AI

variant & state generation

Claude

UX copy generation for testing

GitHub Copilot

design token implementation

05

Define

Did it work? What's next?

Shipping is not the end — it's the beginning of learning. Every initiative needs a measurement plan written before it launches. I run A/B tests tied to specific conversion metrics, conduct moderated usability sessions, and synthesize analytics into the next round of bets. The loop between measure and discover is where compounding happens: each cycle makes the team smarter about what users actually need, not what we imagined they needed.

Methods

  • A/B testing

  • Usability studies

  • Analytics review

  • RICE re-prioritization

  • Iteration planning

AI Acceleration

Maze AI

automated usability test synthesis

Hotjar AI

session recording summaries

FullStory

anomaly & drop-off detection

Claude

insight synthesis & next-bet framing

Guiding Principles

how i work

Truth before solutions

Research isn't a phase you check off. It's the foundation everything else stands on. I won't design my way to a hypothesis I haven't validated.

Wide before narrow

The best idea is rarely the first one. Divergent exploration — especially with AI lifting the ceiling — produces better outcomes than premature commitment.

Process serves the work

Frameworks are tools, not rules. I adapt the process to the problem — a 0→1 startup needs different rhythms than a mature product team.

— LET'S TALK —

Have a problem

Have a problem

worth exploring?

worth exploring?

worth exploring?

RitzieWilliams@gmail.com

RitzieWilliams@gmail.com

© MMXXVI · Ritzie Williams